Device Repair Center
Our Apple-trained technicians use genuine parts for certified repairs—backed by Apple.
Get an EstimateHow Our Repair Process Works
Visit a Store
Stop by any Appalachian Wireless Retail Location to confirm your repair type and schedule an appointment at our Ivel Repair Center.
Drop Off at Ivel
Bring your device to the Ivel Retail Location at your scheduled time. We’ll check it in and contact you once repairs are complete—usually within 2 days.
Repair & Pickup
Our Apple-trained technicians use genuine Apple parts to repair your device. Pick it up at Ivel when it’s ready—charges, if any, are billed to your account.
Get a Quick Estimate
Select your device and issue.
Our Repair Services
- iPhone front screen replacement
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iPhone back glass replacement
(varies based on model) - Battery replacement
- Covers accidental damage, parts, and labor for devices under AppleCare+
- Unlimited incidents for accidental damage
- Repairs conducted by Apple-authorized technicians using genuine Apple parts
- Normal wear and tear or cosmetic damage that doesn’t affect functionality
- Damage caused by reckless or intentional conduct
- Devices previously opened or altered outside Apple-authorized service
- Devices with mismatched configurations
- Crushed, bent, or water-damaged devices
- Devices with missing parts or signs of tampering