Hearing Aid Compatibility Chart

Last updated: January 24, 2025

The Federal Communications Commission (FCC) defines Hearing Aid Compatibility (HAC) for wireless devices in terms of radio-frequency (RF) emissions and telecoil coupling. Cell phones are tested to see if they comply with the FCC's definition of hearing aid compatibility.

Cell phones offered by Appalachian Wireless meet either the 2011 ANSI Standard or the 2019 ANSI Standard.

2011 ANSI Standard

The 2011 ANSI Standard uses an M/T rating system. "M" refers to the RF emissions level of the handset device, and means the device is intended for use with hearing aids in microphone mode. The higher the "M" rating number on the device, the more likely the device can be used with a hearing aid on the microphone setting.

"T" refers to the device's telecoil coupling ability, and means the device is intended for use with hearing aids in telecoil mode. The higher the "T" rating number on the device, the more likely the device can be used with a hearing aid on the telecoil setting. A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. To use the telecoil, generally either the hearing aid is switched to the "T" position or a button on the hearing aid is pushed to select the telecoil program. Some newer hearing aids will automatically switch to telecoil mode when using a phone. The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or "whistling," and background noise can be reduced especially when using cell phones in noisy places. A hearing health professional can determine whether a hearing aid contains a telecoil and how it is activated.

2019 ANSI Standard

The 2019 ANSI Standard does not utilize M and T ratings. Devices that meet or pass the 2019 ANSI Standard must meet or exceed the M3/T3 rating and will simply be deemed Hearing Aid Compatible. Under this standard, volume control capabilities may also be noted.

FCC information about HAC rules

HAC information about previously offered devices

Levels of Functionality

Appalachian Wireless offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category of outright price per unit, that is, the full price of the phone not discounted as part of a contract for service.

1 – Good: Handsets provide lower cost voice service. Typically include basic texting, limited web browsing and e-mail capability.

2 – Better: Handsets offer upgraded voice. Advanced web browsing with e-mail, camera and video capability, social media and download functionality.

3 – Best: Handsets incorporate new technologies and high data speeds, advanced voice/web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera with video capability, social media and download (app) functionality. Feature phones can operate on 4G networks.