Return Policy

• Devices may be returned or exchanged within 14 days of original purchase.
• To terminate service without penalty you must return the device in original condition, with original sales receipt and ALL original packaging and contents.
• Activation fees are non-refundable.
• Customer will be responsible for all fees and charges incurred through the date of cancellation.
• A re-stocking fee will apply to any return or exchange of a wireless device of $35.
• Appalachian Wireless will refund and mail deposits paid within 60 days to customer’s home address if service is terminated.