Support Center

Will coverage be comparable to what I experienced on the old 3G network?

The 3G shutdown will allow devices to hold an LTE signal without falling back to 3G in low signal areas; users will find that data use is more reliable (no more airplane mode to get LTE). With the advancement of 5G and VoLTE, customers will experience better data speeds, and capacity will increase.

The footprint, or range, varies as LTE has a slightly smaller footprint. This may introduce new places of dropped calls that didn’t exist prior.  Therefore, customers may find they have to adjust to the new experience and get familiar with lower signal areas.

Appalachian Wireless is continually expanding our network based on the needs of our region. 

Published on November 4, 2022