Home Devices Plans My Account Support Contact Us

Customer Self Care Center

Customer Service Login Help

How do I pay my bill?

To pay your bill, log in if you have a login or setup a new account and login. After you are logged on, there is an option to pay your bill

Do I need cookies?

To use the self-care tools you must have cookies enabled on your browser.

I don't have an account

If you don't have a login, you can setup yours provided you know the account number and the phone number.

I can't remember my password

If you cannot remember your password, select Forgot My Password and follow the instructions to reset it.

I am returned to the login screen when I login?

If you log in, then click an option and are taken back to the login screen, than your computer is holding local copies of the SelfCare files. To correct this you need to remove cached files from your local browser. Please temporarily close any antivirus software if you have problems accessing your account.

What web browser should I use?

We strive to maintain interoperability between major browsers. You should be able to use Internet Explorer, Chrome, or another browser of your preference.

I'm still having issues...

Please submit a message at the link below. Tell us what browser you are using and what seems to be the problem.