What did this pledge do?

• We waived late fees that any residential or small business customers incurred because of their economic circumstances related to COVID-19.
• We did not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by COVID-19.

If you have been disconnected, please contact us to set up a payment arrangement:

• Set up your payment agreement by logging into your Self-Care account at www.appalachianwireless.com or contact Customer Service at (800) 438-2355.
• Pay 20% of your total balance up front, then the remaining balance will be split into payments over the next 12 months and added to your monthly invoice total.